1. Enrolments pipeline management:

• Advise students and their families on study opportunities and options 
• Give information on institutions in person or by phone 
• Follow up closely with Case Processing & Visa Support team on students' applications and update them throughout the process 
• Help students with visa applications and requirements if needed
• Update student applications status and team reports accurately and timely

2. Customer Services Co-Execution:

• Deliver good after-enrolment service to get referrals from parents and students
• Identify the additional demands from students for cross-sell opportunities
• Keep in touch with departed students and contribute to VUS Overseas Students & Alumni community

3. Partnership development & Marketing support:

• Identify the new high interests of overseas study from the leads and request for the potential partnerships
• Propose the marketing ideas and campaigns based on the actual and niche needs of inquiries
• Other task assigned regarding to recruitment and training activities