BACHELOR OF BANKING ACADEMY  Accounting - Auditing

 Faculty of Accounting

 Major in Accounting & Auditing

 Degree : Good

Office and Business Manager

ELITE GROUP

 Office mangement

 Set up office when Elite Group opened a subsidiary in Hanoi in 2015 to ensure the operation runs smoothly

 Assist CEO in recruiting key managers such as Marketing Manager, IT manager, Cost Accountant. Prepare job description, recruiting test kit, offer letter for each position.

 Welcome guest, arrange hotel & flight tickets, prepare meeting schedule, minute of meeting and presentation

 Recruite, train and build up the communication team which coordinate design team, production team and sales team. Domestic business development

 Develop and manage online business of jewelry retail in Vietnam. Set up online shop and listing on Ecommerce platform in Vietnam.

 Liaise with laywer agent for preparing business license, registering brand names

 Develop action plan and manage advertising activities, adversting budget with proposed KPI

 Develop new business with agent and wholesale customers.

 Familiar with business administration activities, financial scoping and limitations

 Possess good management and organizational skills

 Work proficiently with ERP, Netsuite system to control the production, stock Global online business

 Lead online business team to work on 3P (Third Party) Platforms and Vendor platforms on US, EU markets. Create and control the content of product description onAmazon, Walmart, Ebay.

 Construct and monitor advertising budget, promotion plan, action plan  Manage and monitor the performance of US, EU online sales support team to achieve optimal output.

 Follow up stock and sales to place replenishment orders to factory in timely manner

 Work closely with design team to improve image/video quality.

 Monitor the customer service performances of team members.

 Coordinate with production team to orient the new trend of jewelry and update the new arrivals for advertisement.

 Conduct market research to consult BOD expand new market. Sales Admin 2013 to 2015 CISCO SYSTEMS Hanoi, Vietnam

 Arrange and prepare updated training, workshop for partners and customers in IT field.

 Prepare and organize big events for the company and assist marketing activities such as Cisco Technology Day, Cisco Go Connect.

 Prepare in advance activity budget for event of the next quarter then submit to BOD for approval.

 Manage database of partners and customers, often call and meet them to find more sales opportunities, update on-going projects

 Attend meeting, negotiate with partners, customers and prepare minute of meeting

 Follow up pending cases of all on-going project and consult manager in making decision to these case

 Coordinate with Ho Chi Minh City branch and other countries in the region to update administrative and sales procedures.

 Support travel arrangements (booking hotel, booking flight, meeting schedule) for team members.

 Producing annual, quarterly sales report Referee: Cherry Dinh Doan – Virtual Business Manager, Commercial Business – Mobile: +60 93971021

 Coordinate with Ho Chi Minh City branch and other countries in the region to update administrative and sales procedures.  Support travel arrangements (booking hotel, booking flight, meeting schedule) for team members.  Producing annual, quarterly sales report Referee: Cherry Dinh Doan – Virtual Business Manager, Commercial Business – Mobile: +60 93971021

EVA AIRWAYS – 5 star airline

 Providing services to ensure the safety and comfort of passengers on the international flights.

 Having good communication with passengers, be a good listener and make them feel satisfied during flight, but also have good skills to solve problems with some unruly passengers in some unexpected cases.

 Working in international environment with Japanese, Taiwanese and Thai colleagues. Get experience to improve commucation skills from working in international environment.

 Having chances to meet different people and travel to many countries around the world, learn more about their cultures, lifestyles.

 Be trained in many courses from foreign aviation experts to ensure the safety and improve the service quality.

 Assist professors in translating and guilding for junior Vietnamese crews in probation training coure

 Get excellent service reward from the company. Referee: Nguyen My Loi – Manager, EVA AIRWAYS– Mobile: 0913015126

Internship in Business Contact Center

HSBC

 Meeting clients to assist in completing account opening and closing forms, amendment forms.

 Assisting SME clients in completing application forms of other products related to account facility.

 Translating financial documents from Vietnamese into English or vice versa.

 Supporting Line Manager in other works: by preparing reports required in a timely, assisting in completing customer guidance, internal procedures of request.