ERC INSTITUTE

Bachelor of Tourism & Hospitality Management (2:1) | 2015-2018

IELTS 7.0 qualified by IDP

Chinese HSK3

. HR ADMINISTRATOR

Windsor Property Management Group Corporation | 5/2019 – Current

• Monitoring and implementation of accommodation services for foreign employees: Visa services, Work permit, Residence permit.
• Preparing and administrating paperwork for new employee induction: seat arrangement, computer equipment, Email network, stationery. Handling of phone, meal and ENT cards.
• Handle booking and expenses for air tickets, travel and business accommodations for BOD and staffs.
• Cross coordinating for organizational events, including: Birthday parties, employee recognition ceremonies, Year End party, Annual staff outing.
• Support tasks on employee resignation. Declare and note recovered borrowed properties and equipment.
• Order name cards for respective departments from print suppliers. Request and coordinate with marketing team on design materials.
• Work with 3rd party supplier for quotes and processing on: maintenance, greenery, uniforms, insurance. Process employee-related expenses including operational bills, invoices and parking.
• Provide administration support to the HR Manager in all HR related matters.

HR TRAINEE – RECRUITMENT

Windsor Property Management Group Corporation | 12/2018 - 5/2019

• Design and update job descriptions.
• Send job offers via phone calls or emails.
• Perform in-person and phone to interview with candidates.
• Track candidates' interviewing process.
• Substitute reception desk assistant. Receiving and forwarding call operator.

F&B TRAINEE

Parkroyal Saigon | 12/2016 - 04/2017

• Trained in F&B department as a waitress
• Working as a casual server in Banquet field
• Take reservations and manage table
• Collect customer feedback for monthly performance review