RMIT Vietnam, Bachelor of Business (Marketing)

1. A&P Vietnam, Marketing Assistant 

Establish a Marketing Plan for year of 2020 based on the current trend and adapt to the company’s vision to gain more brand awareness

Run Online activities on social media (Content writer, poster/banner design, communicate with new customers & run ads on Facebook with target audience)

Support team with Sharing Workshops via Zoom with action plans, brainstorm sharing topics, sign up form, research audience's needs, organize the Sharing sessions & handle technical issues. There were over 50 participants in the sharing workshop.

In charge of directing & editing sharing video to attract target with the exact demand and generate potential customers

Actively support Business Development Partners to connect via LinkedIn, build rapport with new customers. LinkedIn connections increase to 550 in 5 months

Build Email Marketing, Youtube channel, upload and control contents on Website

2. Wall Street English -  Part-time Personal Tutor 

Engaged with students by giving good customer service, feedback about their progresses, solving complains,

Developed good team work, contributed ideas to improve better service for customers.

Practice speaking with over 20 students a day and support them with their work

Calling to build rapport, review their current lessons to gain customer satisfaction & service differentiation