Mã số:
DO THANH QUAN
QUẢN LÝ - ĐIỀU HÀNH

09/01/1988

Nam

Đã kết hôn

0768636479

quando918@gmail.com

Binh Thanh district , HCM city

Thông tin hồ sơ

Mức lương mong muốn: Thoả thuận

Số năm kinh nghiệm: 9 năm

Ngành nghề: QUẢN LÝ - ĐIỀU HÀNH

Cấp bậc mong muốn: QUẢN LÝ CẤP CAO

Trình độ học vấn: CAO ĐẲNG

Ngày cập nhật: 20/12/2023

Nơi làm việc: HỒ CHÍ MINH

Giới thiệu chung

I have 8 years of restaurant operation experience and can build flow operating in the stores. Besides, I want to apply my skills and experience to bring high efficiency to work and expand the brand further.

My short-term goal: During the next 1 year, I want to become the Operation Manager to bring the brand closer to customers.

My long-term goal: In the next 3 years, I want to become the Operation Director of a global development brand.

Học vấn / bằng cấp

Saigontourist Hospitality College Restaurant management 2014 - 2016

Kinh nghiệm làm việc

Apr 2022 - Dec 2023  [Phindeli Brand (In Holdings Company]

AREA MANAGER

Operation

- Take responsible for 9 flagship Store store in HCM, Bien Hoa, Phan Thiet and Da Lat.

- Make a plan for growth of the revenue to gain the target monthly.

- Report the transaction count in the current stores.

- Report the transaction average to improve sales in the current stores.

- Make the AOP (annual operating plan) for the next year based on historical data in the whole area.

- Do audit the quality of the stores based on 2 criteria including checklist store and balance scorecard of QA/AC.

- Prepare the new opening store including staffing needs, guide staff, follow up a the construction team's progress,

- Report expenses of the store via 2 indicators Capex (capital expenditure) and Opex (operating expenditure) in PnL.

- Ensure 4 criteria QSCE (Quality, Service, Cleanliness, Environment) in the current stores.

Finance and accounting team

- Do control PnL (profit and loss) to increase EBITDA indicators

- Review and explain expenses including COGS (cost of goods sold), COL (cost of labor), packaging, public, maintenance, administration.

Marketing team

- Report product mix for MKT team to propose campaign. Research and development

(R&D) team

- Test new opening product to give development product. Training and development (T&D) team

- Cross-check store basics and management from the

T&D team. Procurement team

- Follow up timeline for goods, and packaging for the current stores.

- Push-up process pieces of equipment and small ware for the store opening soon.

- Discuss original cost to decrease COGS optimal operation expense.

Arp 2019 - Mar 2022   [Phuc Long Brand (Masan Group)]

AREA MANAGER

Operation

- Make a plan for growth of the revenue to gain the target monthly.

- Report the transaction count in the current stores.

- Report the transaction average to improve sales in the current stores.

- Make the AOP (annual operating plan) for the next year based on historical data in the whole area.

- Do audit the quality of the stores based on 2 criteria including checklist store and balance scorecard of QA/AC.

- Prepare the new opening store including staffing needs, guide staff, follow up a the construction team's progress,

- Report expenses of the store via 2 indicators Capex (capital expenditure) and Opex (operating expenditure) in PnL.

- Ensure 4 criteria QSCE (quality, service, cleanliness, environment) in the current stores. Marketing team

- Report product mix for MKT team to propose campaign. Research and development

(R&D) team

- Test new opening product to give development product. Training and development

(T&D) team

- Cross-check store basics and management from the T&D team. Procurement team

- Follow up timeline for goods, and packaging for the current stores.

- Push-up process pieces of equipment and small ware for the store opening soon.

- Discuss original cost to decrease COGS optimal operation expense.

Apr 2016 - Mar 2019  - STORE MANAGER

Feb 2014 - Apr 2016  - ASSISTANT STORE MANAGER

 

 

Kỹ năng

Communication.

Leadership.

Time management.

Work under pressure.

Team-working.

Give a solution for problems in the stores.

Use Microsoft Office (Word, PowerPoint, Excel, Outlook).

Manage information from other sources.

Customer service.

Trình độ tin học

MS OFFICE

Trình độ ngoại ngữ

EXCELENT ENGLISH 

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