09/01/1988
Nam
Đã kết hôn
0768636479
quando918@gmail.com
Binh Thanh district , HCM city
Mức lương mong muốn: Thoả thuận
Số năm kinh nghiệm: 9 năm
Ngành nghề: QUẢN LÝ - ĐIỀU HÀNH
Cấp bậc mong muốn: QUẢN LÝ CẤP CAO
Trình độ học vấn: CAO ĐẲNG
Ngày cập nhật: 20/12/2023
Nơi làm việc: HỒ CHÍ MINH
I have 8 years of restaurant operation experience and can build flow operating in the stores. Besides, I want to apply my skills and experience to bring high efficiency to work and expand the brand further.
My short-term goal: During the next 1 year, I want to become the Operation Manager to bring the brand closer to customers.
My long-term goal: In the next 3 years, I want to become the Operation Director of a global development brand.
Saigontourist Hospitality College Restaurant management 2014 - 2016
Apr 2022 - Dec 2023 [Phindeli Brand (In Holdings Company]
AREA MANAGER
Operation
- Take responsible for 9 flagship Store store in HCM, Bien Hoa, Phan Thiet and Da Lat.
- Make a plan for growth of the revenue to gain the target monthly.
- Report the transaction count in the current stores.
- Report the transaction average to improve sales in the current stores.
- Make the AOP (annual operating plan) for the next year based on historical data in the whole area.
- Do audit the quality of the stores based on 2 criteria including checklist store and balance scorecard of QA/AC.
- Prepare the new opening store including staffing needs, guide staff, follow up a the construction team's progress,
- Report expenses of the store via 2 indicators Capex (capital expenditure) and Opex (operating expenditure) in PnL.
- Ensure 4 criteria QSCE (Quality, Service, Cleanliness, Environment) in the current stores.
Finance and accounting team
- Do control PnL (profit and loss) to increase EBITDA indicators
- Review and explain expenses including COGS (cost of goods sold), COL (cost of labor), packaging, public, maintenance, administration.
Marketing team
- Report product mix for MKT team to propose campaign. Research and development
(R&D) team
- Test new opening product to give development product. Training and development (T&D) team
- Cross-check store basics and management from the
T&D team. Procurement team
- Follow up timeline for goods, and packaging for the current stores.
- Push-up process pieces of equipment and small ware for the store opening soon.
- Discuss original cost to decrease COGS optimal operation expense.
Arp 2019 - Mar 2022 [Phuc Long Brand (Masan Group)]
AREA MANAGER
Operation
- Make a plan for growth of the revenue to gain the target monthly.
- Report the transaction count in the current stores.
- Report the transaction average to improve sales in the current stores.
- Make the AOP (annual operating plan) for the next year based on historical data in the whole area.
- Do audit the quality of the stores based on 2 criteria including checklist store and balance scorecard of QA/AC.
- Prepare the new opening store including staffing needs, guide staff, follow up a the construction team's progress,
- Report expenses of the store via 2 indicators Capex (capital expenditure) and Opex (operating expenditure) in PnL.
- Ensure 4 criteria QSCE (quality, service, cleanliness, environment) in the current stores. Marketing team
- Report product mix for MKT team to propose campaign. Research and development
(R&D) team
- Test new opening product to give development product. Training and development
(T&D) team
- Cross-check store basics and management from the T&D team. Procurement team
- Follow up timeline for goods, and packaging for the current stores.
- Push-up process pieces of equipment and small ware for the store opening soon.
- Discuss original cost to decrease COGS optimal operation expense.
Apr 2016 - Mar 2019 - STORE MANAGER
Feb 2014 - Apr 2016 - ASSISTANT STORE MANAGER
Communication.
Leadership.
Time management.
Work under pressure.
Team-working.
Give a solution for problems in the stores.
Use Microsoft Office (Word, PowerPoint, Excel, Outlook).
Manage information from other sources.
Customer service.
MS OFFICE
EXCELENT ENGLISH
