IT SUPPORT SPECIALIST
CÔNG TY TNHH JOLLIBEE VIỆT NAM
Tầng 26, Tòa nhà CII Tower,số 152 Điện Biên Phủ, Phường 25, Quận Bình Thạnh, Thành phố Hồ Chí Minh, Việt Nam
Thoả thuận
Ngày cập nhật: 02/12/2023
Hạn nộp hồ sơ: 23/04/2025
Consulting with IT managers and other departments as required.
Providing IT assistance to stores and customers.
Training end-users on hardware functionality and software programs.
Resolving logged errors in a timely manner.
Monitoring and maintenance of hardware, software, and system performance.
Updating computer software. as well as upgrading hardware and systems.
Maintaining databases and ensuring system security.
Documenting processes and performing diagnostic tests.
Keeping track of technological advancements and trends in IT support.
3-5 years of experience as an IT support.
Exceptional ability to provide technical support and resolve queries.
In-depth knowledge of computer hardware, software, and networks.
Ability to determine IT needs and train end-users.
Proficiency in IT helpdesk software
Experience in ticket management processes and monitoring performance metrics.
Advanced knowledge of database maintenance and system security.
Ability to keep up with technical innovation and trends in IT support.
Good communication skills.
13th month bonus.
Enjoy full benefits according to state regulations.
Fully participate in social insurance, health insurance, and unemployment insurance according to Vietnamese labor law.
Salary increase according to annual regulations.
Participate in company travel activities.
