Foreign Trade University at Ho Chi Minh | Ho Chi Minh
Bachelor of International Economics

Customer Services Staff

YUSEN LOGISTICS (VIETNAM) CO., LTD. | District 1, HCMC, Vietnam

Work with Shippers, Oversea Agents and Carrier to handle shipment based
on requested scope of services
 Scope of job handling:
+ Sea FCL/LCL, air both export and import shipments
+ Buyer Consoling shipments: Collect shipments information, release LCL
Bookings, send load plan for Warehouse arranging receive cargo, follow empty
container picking up, submit SI/VGM to Docs Team, release HBLs for Shipper's
checking, follow payment and releasing SUR HBLs' status, send out pre-alert
for destination's Agents,...
+ Project (Lashing/Unlashing, Load/Unloading,...) shipments
+ Truck-Sea-Truck shipments
 Arrange and send out plan to other related departments, follow up with

related departments to make sure customs declaration, empty pickup/drop-
off, delivery to Customers' warehouse plan smoothly,...

 Suggest suitable plans and process improvement ideas
Achievements
The best employee for the first quarter of 2022
03/2021 - 01/2022
Export Documentation Staff
NEW DAY LOGISTICS TRANSPORT AND TRADING CO.,LTD | District 4, HCMC
 Work with Carriers: Submit SI, VGM for Carriers to release MBL, check space
and request Booking with Carriers
 Work with Agents: Send pre-alert, follow up and update timely vessel
schedule for oversea Agents, check arrival status and delivery cargo at
destination then update to Customers
 Work with Shippers: Receive request and release Booking with suitable
schedule for Shipper's arranging, collect SI/VGM and release HBLs
accordingly