Industrial University of Ho Chi Minh City Course 2014 - 2018

Go Vap District, Ho Chi Minh City

BUSINESS ADMINISTRATION GPA 7.3/10

CUSTOMER SERVICE/COORDINATOR LOKALOOP JSC

• Update customers information via phone.
• Receive calls from customers including shippers and carriers using the application
• Consulting and guiding customers to download application
• Coordinating carriers suitable for shippers
• Handling all complaints and inquiries from customers
• Reply customers from the fanpage
• Processing orders on the system
• Make report weekly

CONTENT/COMMUNITY YOUDIGITAL

• Plan for weekly posts on education field
• Write and plan for script for the interview and take on the role of interviewer
• Write posts on education field
• Check working effect of partners
• Planning for the new projects and make report the old projects

CONTENT FREELANCER

• Writing about cosmetics, dentistry, furniture field
• Customers:

Biomed Solutions

MD Dermartics Hoài Thanh

Nha Khoa Minh Tâm, etc..