University of Technology Ho Chi Minh City (Hutech)

Major: Business Administration - Graduated

1. Anna Dental - Branch 51 Pham Viet Chanh - Store Manager

Main responsibilities: 

- Manage all dental activities

- Support the sale staff dealing to customer more information dental services.

- Arrange work schedule for dentist, nurse, receptionist

- In conjunction with the Reception, the physician assistant arranges for the patient's treatment to limit the patient's long wait time while providing comfort to the patient in the treatment.

- Arrange surgery schedule for dentists and implant patients

- Calls take care of customers who have done dental services.

- Responsible for sales & quality of clinic services.

- Training staff.

- Collaborate with Marketting department to PR clinic

. - Manage customer information (birthday, card class, turnover, etc.)

- Resolve the complaints, questions of customers.

- Report on Daily sale / Weekly sale / Monthly sale for Operation Manager

2. Golden Summer Company - Artemys & Furla - Operation Executive

- Manage 9 stores (2 stores of Artemys and 7 stores of Furla, total of 45 employees)

- Allocate goods to stores.

- Analyze products that fast and slow moving sku.

- Select products for promotions / events.

- Divide target month / day for store and personal target for employee.

- Responsible for employee image, store image.

- Training staff.

- Collaborate with Marketting department to PR brand.

- Manage customer information (birthday, card class, turnover, etc.)

- Resolve the complaints, questions of customers.

- Report on Daily sale / Weekly sale / Monthly sale for Operation Manager

- Inventory report, event / promotion reports for Operation Manage

3. VinDS Company - Fashion mega store Thao Dien - Section Manager 

Main responsibilities:

- VinDS Fashion Thao Dien is one of the three largest chain stores of VinDS with a total of 30 employees and more than 30 brands

- Achieve sales targets and increasing profits in 6 months

- Maintains store staff by recruiting, selecting, orienting, and training staffs.

- Schedules employees.

- Divide the day sales and personal sales into employees.

- Meeting sales goals by training, motivating, mentoring and providing feedback to sales staff

- Ensuring high levels of customers satisfaction through excellent service

- Resolve the complaints, questions of customers.

- Analyze products that fast and slow moving sku.

- Administration work

- Make daily/weekly&monthly reports for Mall's Director

3. VinDS Company - DKNY store - Cashier

Main responsibilities:

- Achieve sale target over 100% - Checksum money

- Payment and invoice printing for guests

- Make membership card

- Member card consultation

- Customer Information Management

- Make daily sale report.