University Economic of Ho Chi Minh City (2018 – 2022)

Major: Financial Cooperation - Degree: Bachelor - Classification: Good

Phalanx Services Holding Company (Jun/2022 – Present) PROJECT ASSISTANT (Oct/2022 – Present) - Support Leader to control the resource of the project. - Measure the quality of members' results. - Deal with the new project from BOD. - Clean and standardize the data. - Gather data from the system and analyze the data. - Get insight and take a presentation for BOD. - Create Dashboard monitor teammate's performance. PROJECT PROCESSOR (Jun/2022 – Oct/2022) - Build dashboards and reports to track each person's performance. - Build a dashboard to track the company's workload and make suggestions for improvement. - Manage document SOP for Leader. - Elicit requirements from the Leader and build up the new task. - Training the project for new staff. FRIESLANDCAMPINA VIETNAM CO., LTD (Nov/2021- Mar/2022) SALE EXECUTIVE (Nov/2021- Mar/2022) - Market survey to make comments on the product's potential - Provide strategies for new products to enter the market, ways to implement promotions for each product - Perform product display in grocery stores - Report on revenue and sales situation for distributor operator - Receive orders from supermarkets and distributors (GT Channels) in the area in charge and Input data, coordinate orders to DMS system - Check distribution activities of inventory to ensure that the product's date to market is always consistent with product requirements and expiration date meets the requirements

PROJECT

K&L Logistic (True Skill Center) IT BUSINESS ANALYST Description: Digital Transformation project. Build systems to manage resource and storage document, follow the business rule. Centralize management sale of company. Optimize sale process and order management. - Method: Waterfall, team size: 5 - Draw BPMN 2.0 to describe the process of the company. - Elicit with stakeholders to define requirements and bugs. - Manage questionnaires to elicit high-level requirements. - Collaborate with the team to define the final scope of the project. - Brainstorm and collaborate with the team to design the mockup for each Use case. - Use Balsamiq to build up wireframe and mockup to deliver to the Design team. - Present a pitching deck with stakeholders and BA lead to define the pain point of the company. - Work with Stakeholders to define change requests if occur. - Get acquainted with concepts of the IT field such as ERP, CRM, HRM, Portal, Web, and Mobile. - Consult the solution for stakeholders at digital conversion problem. - Practice and learn more about the logistics field. - Present the solution for the company's problem. - Write document SRS for Use case from Scope of Work