30/11/-0001
Nữ
Độc thân
+84 8550 81195
thaonp23@fpt.com
6B Nguyen Che Nghia, Hoan Kiem District, Hanoi, Vietnam
Mức lương mong muốn: Thoả thuận
Số năm kinh nghiệm: 1 năm
Ngành nghề: TƯ VẤN - BÁN HÀNG KINH DOANH
Cấp bậc mong muốn: NHÂN VIÊN
Trình độ học vấn: ĐẠI HỌC
Ngày cập nhật: 02/12/2023
Nơi làm việc: HÀ NỘI
An experienced supervisor of the chain stores operation, working operation and customer satisfaction. Used to manage
human resources more than 50 employees including officers and staffs in company. Experienced in arranging the staff
working schedule, training staffs and selling in domain hotel, resort, transportation and IT software services. Good
relationship with vendors, partners and clients based on sale contracts, sale turnover, promotions. Understanding the
client psychology, good communication skill and solving problems. Joining the hospitality internship at Sofitel Plaza Hanoi
hotel when studying at university.
Bachelor – Business Administration (in Hospitality), Hanoi Open University.
SOFITEL PLAZA HANOI HOTEL 2015 to 2017
Sofitel Plaza Hanoi Hotel is a five-star hotel, belongs to the Accor Group. It opened since 1999 with the most luxurious service quality. This is
the top brand for tourism customers, celebrities, bussinessmen in the capital.
TRAINEE – THE HOSPITALITY INTERNSHIP
Apply to the Banquet division – Food & Beverage department.
Plan the layout and drew diagram of setting up party room, meeting room based on client’s demands.
Receive client’s request to make plan in detail.
Arrange employee in appropriate positions. Combine to relevant departments.
Communicate, build trust with client and support to solve the problems.
Analize client’s comments before starting the plan.
HELIX JOINT-STOCK COMPANY 2017 to 2018
SUPERVISOR – FRUITY FACT CHAIN STORES
Recruit employees, trained employees.
Set up working process, store operating process.
Set up main menu for chain stores.
Supervise and evaluate employee performance, the operation of chain stores. Listen to employee opinions.
Receive client’s comments. Make solutions to solve problems.
Make weekly, monthly revenue and operation reports.
Create loyal clients and partners lists.
Create the flexible, youthful and civilized working environment.
GOLDENSEA TRAVEL LIMITED LIABILITY COMPANY 2018 to 2019
TOURISM OPERATOR – SALE & MARKETING DEPARTMENT
Create tourism packages.
Combine to marketing team create marketing planning, sell strategies.
Recruit and train employees, collaborators.
Strong relations with tourism suppliers, partners to have deals, support and increase the revenue.
Take care and support clients about services, tourism products.
Deal with problems, find solutions and responsible for solving problems.
HOABINH INTERNATION TOURISM AND TRADING INVESTMENT COMPANY
LIMITED 2019 to 2021
OPERATOR – SALE & MARKETING CONVENTION DEPARTMENT
Apply to the Convention Department.
Receive client’s request to make plan in detail.
Plan the organization convention on client’s demands.
Communicate, build trust with clients and support to solve the problems.
Devise works into different department.
Confirm the employee arrangement in appropriate positions.
Supervise works throughout the convention to make sure that successfully.
FPT SIAM LIMITTED 2021 to now
Apply to FPT Software Company – Branch Thailand, Hong Kong as Account Executive position.
Hunt new client. Keep warm relationship with existing client.
Clarify and finalize requirements from client and send to team to move the opportunities.
Manage the working process and update new information of opportunities.
Combine to deliver team to make sure working results based on client’s demands.
Communicate, build trust and support client to solve the problems.
Good communication.
Ability to independent-work and teamwork.
Understand well client’s psychology.
Proficiency in using Word, Excel, PowerPoint, MS Project, Visio, Balsamiq, Canva.
Tin học văn phòng
English