16/08/1997
Nữ
Độc thân
0946416897
phuonganhtran0816@gmai l .com
Bac Tu Liem Dist. , Hanoi
Mức lương mong muốn: Thoả thuận
Số năm kinh nghiệm: 1 năm
Ngành nghề: NGÀNH NGHỀ KHÁC
Cấp bậc mong muốn: GIÁM ĐỐC
Trình độ học vấn: ĐẠI HỌC
Ngày cập nhật: 13/10/2023
Nơi làm việc: HÀ NỘI
An operation executive with 4 years of experience in the US & UK E-Commerce markets. Familiar with the recruitment & training processes for new employees. Understand the process of online customer service. Build, develop, and manage an operation team with a maximum of 12 people to support the company's work. Plan and maintain work schedules while updating processes and procedures.
FOREIGN TRADE UNIVERSITY
Major: Business Administration
1. HOA BINH IMPORT EXPORT AND TRADING CONSULTANCY COMPANY LIMITED
Operations Manager:
- Managed a team (maximum of 12 employees), including Operations & Data Handling department.
- Conducted the recruitment and training of new employees monthly.
- Handled problems arising when working with suppliers (having experience working with more than
10 suppliers in the garment printing industry in China, Vietnam, and the USA).
- Quality assurance and control, both in terms of the visual and physical output of the final product.
- Monitored and improved the working processes of the team and the company.
Operations Staff:
- Worked with 2 Data Handling to ensure smooth operation.
- Coordinated "9dollar" & "12dollar" projects, successfully spreading products to more customers.
- Built and implemented product promotion events on special days: Black Friday, Cyber Monday,
Halloween, Christmas, Mother's Day, Father's Day,...
- Handled internal communication tasks: Year End Party, team building,...
Idea Creator:
- Researched about online market and customers in Europe - America via Facebook, Esty, Amazon,...
- Analyzed information and created more than 1550 apparel and consumer products.
- Worked alternately daily with 3–4 designers to complete product visuals.
- Coordinated with Data Handling and Marketing to advertise products to customers.
- Brought >4000 sales, with the highest month, September 2019 having ~1000 sales.V
Marketing Assistant
- Assisted works and jobs for the Production Team Leader.
- Researched and instructed on 3 new working tools for employees in the company.
- Analyzed more than 50 competitors in the same niche for the European-American market.
- Operated the "EU Expansion" project using outsourced freelancers (working for 3 months).
2. SMART GATEWAY JOINT STOCK COMPANY- Content Editor
- Researched and analyzed insights for a tourism fanpage named "Halo Vietnam".
- Produced new content every day in the form of photos, clips, and articles (increasing likes for
the fanpage from 130,000 to 250,000).
- Built a community to share tourist information called "Halo Travel" and worked as a team to
organize minigames (double the number of member groups).
- Planned content weekly/monthly.
- Supported advertising activities for big partners: SUN Group, TOP Group,...
Proficient Premiere Pro & Capcut
Basic Photoshop & Canva
Professional Literacy skills
CCreative thinking
Communication (TOEIC)