IT Business Analyst Expert - CRM
Công ty Tài Chính TNHH Ngân Hàng Việt Nam Thịnh Vượng SMBC
Tầng 2, Tòa nhà Ree Tower, 09 Đoàn Văn Bơ, P.12, Q.4, TP. HCM Hồ Chí Minh, Việt Nam
Thoả thuận
Ngày cập nhật: 19/10/2023
Hạn nộp hồ sơ: 31/10/2024
Kinh nghiệm:
Chức vụ: NHÂN VIÊN
Yêu cầu bằng cấp: ĐẠI HỌC
Yêu cầu giới tính: Không yêu cầu
Số lượng cần tuyển: 1 nhân viên
Hình thức làm việc: Toàn thời gian
Ngành nghề: CÔNG NGHỆ THÔNG TIN - VIỄN THÔNG
Địa điểm làm việc: HỒ CHÍ MINH
Mô tả công việc
As CRM IT Business Analyst (BA), you are part of the ITCRM team and your main duty is to gather business requirements from internal FeCredit business users. You work with Project Manager, other IT teams and vendor to design and manage the implementation of the solutions to requirements.
- Understanding well the existing business functionalities on CRM system, to consult business at early requirement step
- Expliciting requirement and critically analyzing from business users, fully aligned with all stakeholders
- Understanding integration points to other for non-CRM systems
- Work with vendor, internal IT teams, PM, product company to deliver end to end business requirement
- Join to support Level 2 for production issues
Yêu cầu công việc
- University degree, preferably in top IT universities
- 5 years of experience in banking/financial/insurancel company
- 5 years of experience in System Development and Business Analysis
- 2 year of experience in CRM system would be advantage
Technical skills:
- Overall knowledge of CRM system
- BA overall skills (gather requirement, create technical documents)
- Exp. to work with some popular databases (MySQL/Oracle/MSSQL) include querying data, writing functions/store procedures, etc.
- Exp. to propose/design the solution/system architecture would be advantage
- Exp. to enhance/configure system on SAAS (Software-As-A-Service) would be advantage
- Exp. to SOA principal system integrations, exposure to Web Services (SOAP/REST) would be advantage
General skills:
- Strong logical thinking, critical thinking, negotiation skill
- Strong communication skills for both Vietnamese and English languages
- Willing to learn new things and take the ownership of some specific domains
Quyền lợi được hưởng
- Bảo hiểm
- Du Lịch
- Thưởng
- Chăm sóc sức khỏe
- Đào tạo
- Tăng lương
- Chế độ nghỉ phép
