Senior Expert, Customer Insight (Phân Khúc MSME , USM)
6 Quang Trung, Hoan Kiem District, Hanoi 119 Tran Duy Hung, Cau Giay District, Hanoi
Thoả thuận
Ngày cập nhật: 19/03/2024
Hạn nộp hồ sơ: 26/06/2026
Job Purpose
The job holder support management for the effectiveness of assigned customer portfolio
Key Accountabilities
Customer and Industry Insights
- Design and deploy offerings and CVP/ business orientation at sector/activities, sub-segment, and/orpartnerships level through conducting thorough understanding of customer needs and competitive landscapeand market trend for acquisition, deepening and retention of customers
- Conduct research, in-depth interview, survey, focus group meetings to understand the characteristics anddemands of customers as well as validate CVP/offerings with customers
Success Profile - Qualification and Experiences
- Bachelor's degree in Economics / Finance / Banking / Marketing / Business Administration
- Priority to have a master's degree or higher
- Minimum 12 years in the position related to financial analysis / credit / market research, marketing of financeand banking
- Prioritize work experience related to corporate customers
- Mimimum TOEIC 650 or equivalent
13th month salary + performance bonus
Advanced health insurance for you and your family
Preferential loan policy for Techcombank’s employees
