Customer Service Leader
Công ty TNHH Mediastep Software Việt Nam
Tầng 11, Vietjet Plaza, Số 60A Đường Trường Sơn, Phường 2, Quận Tân Bình, Thành phố Hồ Chí Minh, Việt Nam
Thoả thuận
Ngày cập nhật: 19/01/2024
Hạn nộp hồ sơ: 29/12/2024
We are looking for Customer Service Leader to join our team and provide the best service to our customer
- You will working at the newest O2O e-commerce platform at Viet Nam. English – Chinese – Vietnamese spoken. You will lead customer service team and provide the best customer service to our customer.
Team leader experience: 2 years, team size from 5
- Experience with: e-commerce, website, application
- Monitor and improve processes to improve KPIs, customer experience, and work productivity
- Proactive at solve problem, Collaborate with other groups / departments to achieve business goals
- Develop training plans for your team members.
- Forecast of daily workload and peak time, plan to complete backlog but still maintain KPIs
- English: fluently
Salary: nego (20-30M gross)
- KPI bonus
- 13 + 14th bonus
- Annual trip
- 15 days annual leave
- Insurance full gross salary
College
