CUSTOMER SERVICE TRAVEL APP
1/Tower 1, OneHub Saigon, Lot C1-2, D1 Street, Saigon Hi-tech Park, Thu Duc City, Ho Chi Minh City, Viet Nam.
Thoả thuận
Ngày cập nhật: 12/12/2023
Hạn nộp hồ sơ: 25/05/2024
•Liaising between guests and partners to resolve light complexity issues via inbound, outbound, email, chat, and messaging on various topics such as: additional travel advice, modifications, cancellations, complaint, ..
• Providing accurate, valid, and complete information by using the right tools, methods, and processes. Ensuring a high level of customer service and a positive guest experience
Fluency in English (Speaking, listening, writing, and reading) - working 100% English.
• Ability to adapt and work well under pressure in a fast-paced environment.
• Ability to take ownership and solve problems.
• Positive and resilient attitude.
• Minimum high school diploma or equivalent.
• At least 6 months in Customer Service role
Base salary: 7.500.000vnd/month.
Meal Allowance: 500.000vnd/month.
Complexity allowance: 1.000.000vnd/month
Monthly KPI incentive: 900.000 – 1.200.000vnd.
14 Annual leave per year.
Computer provided.
100% English Environment.
Global training program.
Annual review. 13th pay salary
Woking time24/7, 2 days off per week, arranged by team leaders
