Training Manager
Công ty TNHH Concentrix Service Vietnam
Tòa nhà QTSC 9, Công viên phần mềm Quang Trung, Số 02 Đường Tô Ký, Phường Tân Hưng Thuận, Quận 12, TP. HCM
Thoả thuận
Ngày cập nhật: 05/12/2023
Hạn nộp hồ sơ: 30/04/2024
Develop a department of well-trained, competent professionals who continuously improve the organization and themselves
· Conduct Train-the-Trainer sessions
· Conduct quarterly one-on-ones with Trainers
· Coordinate with the Quality Supervisor and Operations on consistency issues
· Create and maintain consultant training schedule
· Cultivate a close working relationship with Training Manager(s), Training department personnel, Operations, and other Concentrix managers, supervisors and consultants
· Coordinate the maintenance and development of training workbooks and other training tools used by the Training organization
· Bachelor's Degree in related field from a four-year college or university with two to four years of relevant experience preferred
· Significant and proven experience of working at a Senior Supervisory level ideally within a training environment
· Strong communication skills, both written and verbal
· Proficient in Microsoft Office
· Ability to lead team in multi-tasking, prioritization, and meeting timelines on deliverable
· Ability to mentor, coach and provide direction to a team of employees
· Self-starter, sense of urgency, and works well under pressure
· Ability to foster a sense of professionalism and relationship building for self and team
· Strong attention to detail
· Ability to work a flexible schedule
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