Customer Success (6 Months Contract)
130 Trung Phụng, Q. Đống Đa, Hà Nội
Thoả thuận
Ngày cập nhật: 11/12/2023
Hạn nộp hồ sơ: 21/05/2025
- Support customers by replying to all their requests via Help Desk
- Live chat with customers to support their real-time inquiries
- Call customers when needed to solve urgent issues
- Handle urgent requests from customers on weekends by shift
- Write product tutorials and solutions so customers can understand how to use our products effectively
- Have a strong command in English.
- Have experience in customer support is a plus.
- Passionate about customer success and helping people.
- Able to parse feedback and contribute to the product by suggesting feature requests based on your knowledge of customers
- Lương NET cạnh tranh
- Phục vụ bữa trưa miễn phí tại công ty
- Đồ ăn vặt, cà phê, snack được cung cấp hàng ngày
- Được cung cấp trang thiết bị, máy tính làm việc chuyên nghiệp